Pubdate: Sun, 21 Jul 2002 Source: Bergen Record (NJ) Copyright: 2002 Bergen Record Corp. Contact: http://www.bergen.com/ Details: http://www.mapinc.org/media/44 TROUBLED DRUG PROGRAM THE FACT that a drug treatment program with as many problems as Reflections Recovery Center is allowed to remain open is testament to the dire shortage of help for addicts. Reflections, located in Hackensack, has continually skirted state regulations and permitted an alarming lack of supervision at rooming houses that it runs for addicts. The program should be closed down if significant improvements are not made by Aug. 1, the final deadline for correcting deficiencies found by state inspectors. A six-month investigation by Staff Writer Maia Davis, published last Sunday, found rampant problems. Reflections' founder is a convicted felon and former drug addict with a history of questionable behavior and run-ins with the law. The program's fee system is unorthodox to say the least. Clients are kicked out for minor infractions, and the operators then charge them high fees for readmission. It can cost more than $2,000 each time a client returns. Several rooming houses affiliated with the program have had licensing or zoning problems; one was closed down. Addicts crowded together in rooming houses with little or no supervision is a recipe for disaster - and repeated relapses. Reflections officials say the complaints come from disgruntled former clients and that the program's success rate is high. "The state loves our program," says owner Harriet Molin. But Deputy Health Commissioner George DiFerdinando disagrees. He says his agency has spent "more time than usual trying to fix documented problems" at Reflections, and that the program has a "substantial distance to go" to meet state standards. The most recent inspection of the outpatient program in May found 11 deficiencies that must be corrected, such as demonstrating that someone trained in CPR is always present and that the staff is properly trained. Beyond those deficiencies, the state must ensure that patients in the program are safe, that they and their families are not being taken advantage of financially, and that supervision is rigorous enough to prevent drug relapses. If Reflections were licensed as a residential program, it would be subject to far more rigorous oversight. The state acknowledges it did not know clients were being housed by the program's owners when the outpatient license was granted. Unfortunately, courts and probation officers are still referring people to this program. Families see that Reflections is licensed by the state and assume it is well-run. It is true that New Jersey has a severe shortage of treatment spaces for substance abusers. Almost 140,000 people in the state seek treatment for addiction each year, and more than half do not find it. But even the state's troubling shortage is no excuse for tolerating a flawed program that lacks rigorous supervision and has little accountability. If Reflections can't be fixed quickly, it should be closed. - --- MAP posted-by: Keith Brilhart