Pubdate: Fri, 06 Feb 2015
Source: Province, The (CN BC)
Copyright: 2015 Postmedia Network Inc.
Contact: http://www2.canada.com/theprovince/letters.html
Website: http://www.theprovince.com/
Details: http://www.mapinc.org/media/476
Author: Sam Cooper
Page: 6

BAD PRESS WON'T DRAG DOWN PHS, FORMER DIRECTOR CLAIMS

Depending on your perspective, Mark Townsend might be the visionary 
that put Vancouver's harm reduction model on the map, or the 
profligate spender who nearly destroyed a massive non-profit by 
appearing to live comfortably on the backs of society's most vulnerable.

Townsend himself says the story is much more complicated than that.

Last year, after two decades of building the Portland Hotel Society 
from scratch into the dominant service provider in Vancouver's 
Downtown Eastside, Townsend was forced to step down as executive 
director amid a spending scandal.

Audits uncovered hundreds of thousands of dollars spent on luxurious 
travel arrangements worldwide, spas, massages, gifts, limos, and 
self-assigned executive perks.

Townsend's wife Liz Evans, and senior managers Dan Small and Kerstin 
Stuerzbecher, resigned as well.

Townsend repeatedly explained global spending to auditors as PHS 
"social initiatives unrelated to B.C. Housing funding."

One example, a $4,456 charge by Townsend in Paris in 2010, was 
invoiced from a firm called "YOURPARISEX." The auditor could not 
confirm what was purchased, but speculated the charge referred to 
"Your Paris Experience" - a tour operator which provides "bespoke 
experiences for the discerning traveller."

The Province contacted Lisa Buros-Hutchins, founder of Your Paris 
Experience, and asked if she could describe her firm's services.

"In the time frame mentioned, I believe my invoices were headed 
(YOURPARISEX)," she responded, without stating what services the firm provides.

In several interviews with The Province, Townsend said expenditures 
like "YOURPARISEX" were meant to save money at international 
conferences with logistical support.

"Did we make mistakes? Yes, I've made thousands, but we didn't have 
procurement offices," Townsend said. "The irony is, the people from 
B.C. Housing were at those same conferences, in the same hotels and 
on the same planes."

Townsend spoke candidly about his complicated legacy at the PHS. He 
said all his actions were aimed at creating ways to save lives in the 
Downtown Eastside, where costly "bureaucratic silos" had failed.

Townsend says since resigning last year he has quietly been working 
with PHS "to help ease the transition" as well as consulting for harm 
reduction providers around the world."

"I don't want to overplay what we did, but it is seen as something to 
emulate from Brazil to China," he said. "People didn't want AIDS to 
be a death sentence, so we gave them needles. But it wasn't just harm 
reduction. We got a lot of detox and treatment beds. We pushed the 
envelope because we saw people suffering."

Townsend defiantly insists the travel spending questioned by auditors 
did not come from taxpayers.

Private funders like hedge-fund billionaire George Soros donated the 
money, Townsend claims.

Furthermore, he says, travel to conferences was needed to defend PHS 
innovations like the supervised injection site. International 
contacts helped in the pressuring and shaming of Prime Minister 
Stephen Harper and a government bent on shutting Insite and PHS down, 
Townsend claims.

Although the federal government has yet to extend Insite's operating 
permit for 2015, Townsend believes a 2011 Supreme Court ruling 
guarantees its future.

Townsend said bad press around PHS' management won't drag down the 
vast non-profit, which has grown from $2,400 in assets in 1996 to $70 
million in 2014.

"We are proud of the staff - they don't need us," he said. "The 
politics of this was to get rid of us, but the staff are still 
committed to the vision, solving problems and ignoring the 
bureaucracy. Actually, when the government parachuted in its people, 
I think they were shocked at how effective our machine is."
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MAP posted-by: Jay Bergstrom